Our commitment to protecting your data rights under UK GDPR
Last updated: January 2024
feral-cascade is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognise the importance of protecting personal data and respecting the privacy rights of individuals.
feral-cascade acts as a data controller for the personal data we collect through our website and in the course of providing our services. As a data controller, we determine the purposes and means of processing personal data.
Contact details:
We only process personal data where we have a lawful basis to do so. The lawful bases we rely upon include:
Where you have given explicit consent for us to process your personal data for specific purposes, such as receiving marketing communications.
Where processing is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering into a contract.
Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your rights. Our legitimate interests include operating our business, improving our services, and maintaining security.
Where processing is necessary to comply with a legal obligation to which we are subject.
Under UK GDPR, you have the following rights:
You have the right to be informed about how we collect and use your personal data. This GDPR page and our Privacy Policy provide this information.
You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month.
You have the right to request correction of inaccurate personal data or completion of incomplete data.
You have the right to request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected.
You have the right to request restriction of processing in certain circumstances, such as where you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have rights in relation to automated decision making and profiling. We do not currently engage in automated decision making that produces legal or similarly significant effects.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We primarily process and store personal data within the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.
We conduct Data Protection Impact Assessments for processing activities that are likely to result in a high risk to the rights and freedoms of individuals, as required by UK GDPR.
To exercise any of your data protection rights, please contact us using the details above. We may need to verify your identity before processing your request. We will respond to valid requests within one month, although this period may be extended by a further two months where necessary.
If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.